Every industry page is one hub that covers the phone, website chat and WhatsApp workflows that matter in that sector, with the vocabulary, intake fields and escalation rules the industry expects. An HVAC agent triages no-heat calls and books technicians; a dental agent handles new-patient and hygiene recall calls; a real estate agent qualifies buyers and books viewings.
The agent is trained on your documents, not a generic industry template, so service areas, policies, prices and hours come from you. Industry pages show which questions to approve, which to escalate and which systems of record to connect.
Local service businesses usually start with the inbound voice agent, because missed calls are the most expensive gap. Ecommerce, SaaS and education teams usually start with website chat or WhatsApp, where enquiry volume is highest.