Privacy Policy

At the point we ask for personal information, we will make clear what information is required and why. Examples of information we may collect include:

• Contact information you provide directly (name, company name, address, email address, telephone number).
• Account registration details.
• Information you include when you contact us (message contents and any attachments).
• Usage and technical information collected automatically (IP address, browser type, device information, referring/exit pages, date/time stamps), as described under "Log Files".

We may request access to Google user data when you choose to integrate your Google account with our services. This may include access to the https://www.googleapis.com/auth/gmail.send permission to enable sending emails from your Google account via our platform.

Key points about this integration:

• Purpose & Scope. Access to Google account data is used solely to enable the Gmail send functionality you explicitly authorize (for example, sending emails or notifications using your connected Gmail account). We request only the minimum permissions necessary to perform the requested action (e.g., send email on your behalf).
• What data we access. We may access your Google account identifier and the email content that you instruct us to send (recipients, subject, message body, attachments you supply to be sent). We do not read or store your other Gmail messages or inbox contents unless you explicitly request features that require additional access and you give separate consent.
• No sharing with third parties. We do not sell, rent, share, transfer, or otherwise disclose Google user data to any third party for their own use. Google user data accessed through the Gmail API is used solely within our systems to provide the functionality you have requested. The only exceptions are (a) where we are required by law to disclose data, or (b) when you expressly instruct us to share data with a named third party (in which case we will tell you which data is shared and why).
• Limited Use & Compliance. We handle Google user data in accordance with the Google API Services User Data Policy (including Limited Use requirements). We will not use Google user data for advertising, unauthorized analytics, or unrelated AI training.
• Revoking access. You can revoke our access at any time from your Google Account settings and/or from within your Botcadence account settings. Revoking access will prevent future actions but does not necessarily remove copies of data already processed by us; you may request deletion as described below.
• Retention. We retain Google user data only as long as necessary to provide the service or as required by law. Where we retain content you asked us to send, we will make this retention policy transparent in account settings or feature documentation.
• Security. Google user data is processed and stored securely (see "Security" below). Access is limited to authorized personnel who need access to perform their role.

*(In this section "Google" refers to Google as the provider of the Google APIs.)

We use log files that record visitors' activity. Information collected may include IP addresses, browser type, ISP, date/time stamp, referring/exit pages, and click count. This data is used to analyze trends, administer the site, track users' movement on the website, and gather demographic information. Log data is not linked to personally identifiable information unless required for security or legal reasons.

We use cookies and similar technologies to store preferences and track user behavior to improve and personalize the user experience. You can disable cookies via your browser settings; instructions are available on your browser's support site.

We may use third-party services (for analytics, payment processing, hosting, etc.). Where we engage third parties, we limit the data shared to what is necessary for them to provide their service and require contractual protections. We do not share Google user data with any third-party for their independent use. For details about third-party practices, please review their privacy policies.

Our site may contain links to third-party websites whose privacy practices differ. We are not responsible for the content or the privacy practices of those sites. We recommend reviewing the privacy policy of each site you visit.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. Examples include encrypted storage where applicable, access controls, and regular security assessments. While we strive to protect your data, no method of transmission or storage is completely secure absolute security cannot be guaranteed.

We keep personal data only for as long as necessary to provide services to you, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods may be available in your account settings or by contacting us.

We aim to honor applicable privacy rights:

• CCPA (California). California residents may request disclosure of categories of personal information we collect, request deletion of personal information, and opt-out of sales (we do not sell personal information). We will respond to verifiable requests within the timeframes required by law. Contact us to exercise these rights.
• GDPR (EU/EEA). If you are an EU/EEA data subject, you have the right to access, rectify, erase, restrict processing, object to processing, and request data portability. We process personal data on lawful bases including consent, performance of contract, and legitimate interests (where applicable). To exercise rights, contact us; we will respond as required by law (typically within one month).

For any requests, we may need to verify your identity before actioning a request.

We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, contact us and we will take steps to remove such information.

We may update this Privacy Policy from time to time. If material changes are made, we will notify users by updating the "Last updated" date and, where appropriate, providing additional notice.

If you have questions about this Privacy Policy or our privacy practices, or to exercise any privacy rights, contact:

Email: connect@botcadence.com