Can I try Botcadence without providing a credit card?

Absolutely! Botcadence offers a Free plan with 100 AI reply credits and 200 WhatsApp broadcast messages each month, with no credit card required. Default models use 1 credit per reply; premium models may use more. You can explore chat and voice features and upgrade when you are ready.

What happens when I exceed Free plan limits?

When you use your monthly Free plan AI reply credits or WhatsApp broadcast messages, those metered actions pause until the next month or you upgrade to a paid plan with higher quotas.

How quickly can I deploy Botcadence and see results?

Deployment is exceptionally rapid. Typically, you can sign up, upload your documents, customize the AI widget, and embed it on your website with a single line of code in under 5 minutes.

What types of documents and data sources does Botcadence support?

Our AI agent supports an extensive array of formats: PDF, DOCX, PPTX, TXT, XLSX, CSV, HTML, JSON, and more. You can also provide website URLs for automatic domain crawling.

How does Botcadence ensure the accuracy of its answers?

Answers are grounded in documents and URLs you upload. When confidence is low or a topic is out of scope, the agent can escalate to a human with the transcript instead of inventing policy or pricing claims.

Can you elaborate on the multilingual support functionality?

Train in one primary language (for example English or Hindi); chat agents can respond across 50+ languages. Voice language packs depend on the voice model you select.

What security measures are in place to protect my data?

Data security is paramount. Data is encrypted with AES-256 at rest and TLS 1.2+ in transit.

How customizable is the AI agent's appearance and behavior?

You have extensive control. Customize colors, fonts, sizing, positioning, welcome messages, automated prompts, and conversational flows.

What channels does Botcadence support for AI chat and voice?

Botcadence publishes 11 channel pages: Website chatbot, WhatsApp chatbot, Voice agent hub, inbound voice, outbound voice, Telegram, Instagram, Facebook Messenger, Slack, Email, and SMS. WhatsApp Business Suite (templates, broadcasts, automation) is a product on top of the WhatsApp channel, not a separate channel page.

What integrations are available with Botcadence?

Documented integrations include Salesforce, HubSpot, Zendesk, Google Sheets, Calendly, WhatsApp, Slack, and Zapier, plus in-product connectors such as Gmail and Shiprocket. Custom webhooks and APIs are also supported.

Does Botcadence support both inbound and outbound AI calls?

Yes. Botcadence supports AI agents for both inbound call handling and outbound call workflows such as follow-ups, reminders, and reactivation.

How does AI Smart Retry and spam-proof filtering work?

AI Smart Retry automatically re-engages dropped or unresponsive leads with contextual follow-ups. Spam-proof filtering detects low-quality or malicious conversations to protect team time and improve lead quality.

Your AI workforceeverywhere your customers are

AI voice and chat agents, WhatsApp Business automation, and workflows that engage, qualify, support, follow up, and convert.

Start 14-Day Pilot

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Phone WhatsApp Instagram Telegram SMS Email Slack Website

Meta Verified Tech ProviderSOC 2 ReadyEnterprise-Grade Security

Botcadence dashboard showing AI voice and chat analytics

One platform. Three powerful ways to automate.

AI Voice Agents

Inbound and outbound AI calls that answer questions, route conversations, and book appointments.

Explore Voice Agents →

AI Chat Agents

Conversational AI on your website and messaging channels for questions, support, and lead capture.

Explore Chat Agents →

WhatsApp Business Suite

WhatsApp Business as a product, not just a channel.

Templates → Broadcasts → Campaigns → Automation → AI Agents → Handoff

Explore WhatsApp Business →

Don't Take Our Word for It. Listen.

These are real Botcadence agents, not studio edits. Hear exactly what your customers will hear, in their language, before you start your pilot.

eCommerce & D2C

COD Confirmation & Support

Real Estate

Lead Qualification & Site Visits

Lending & NBFC

EMI Reminders & Collections

Healthcare

Appointment Booking

Insurance

Policy Queries

Recruitment

Candidate Screening

Want it in Tamil, Telugu, Bengali or Hinglish? Ask on the pilot call. Same agent, your language.

Your AI Agents, Live in 5 Minutes

Define your agent's mission, train it on your business data, and deploy across every channel in under 5 minutes.

HOW IT WORKS

Define the Goal of Your AI Agent

Set the mission. Share what your agent should handle, and the system aligns instantly.

HOW IT WORKS

Train and Finetune the AI Agent

Train the agent for your business needs and fine-tune its performance for stronger outcomes.

Train and fine-tune your Botcadence AI agent using business data

HOW IT WORKS

Launch and See It in Action

Go live in one click. See your agent handle tasks and deliver results in real time.

Launch Botcadence AI agent and monitor live customer conversations

Built for Enterprise Operations, Not Just Conversations

An intelligence layer that makes your AI agents smarter over time with built-in lead scoring, sentiment detection, multilingual capability, smart escalation, and spam defense. Enterprise-grade from day one.

AI Smart Retry

Re-engage missed or dropped leads automatically with contextual follow-ups across chat and voice.

Spam-Proof Detection

Filter low-quality or spam interactions before they consume team attention and automation budget.

AI Lead Scoring

Score and prioritize prospects in real time based on intent, urgency, and qualification signals.

Sentiment Analysis

Detect customer tone and escalation risk early to improve outcomes and protect experience quality.

Smart Human Handoff

Route complex conversations to the right agent with full context and conversation history preserved.

Auto Language Detection

Understand and respond in users' preferred language automatically for better global engagement.

Seamlessly Connect With Your Favorite Tools

Integrate Botcadence with CRM, helpdesk, shipping, scheduling, and automation tools to keep customer conversations, follow-ups, and operations perfectly in sync.

Google Sheets

Gmail

Calendly

Shiprocket

ShipPrime

WhatsApp Business API

Salesforce

HubSpot

Zoho CRM

Zendesk

Zapier

Custom Webhooks / APIs

Customer spotlight

Teams Already Using Botcadence

Client

Maskow Nutrition

24/7 support and sales on their Shopify store with Botcadence, order tracking, product recommendations, FAQs, and end-to-end shopper help.

Client

Motobeans

Service recommendations, demo bookings, and lead follow-up with Botcadence.

Client

Star Properties

Property inquiries, viewing bookings, and buyer or tenant FAQs with Botcadence.

Empowered by Innovation, Recognised by Pioneers

Trusted and supported by industry leaders who believe in our vision

Built for Every Industry. Deployed at Scale.

Industry Solution

Restoration

When a homeowner calls at 2am about standing water, the line answers in your company name, captures address and insurance details, wakes your on-call tech, and books contained-loss inspections on your calendar. Forward after hours or overflow. Keep your number.

Explore Restoration AI solution

Real Estate

E-commerce

Insurance

Automotive

Healthcare

Banking & Finance

Hiring

Restaurants

Dental

Travel & Hospitality

Legal

Logistics

Education

B2B SaaS

See all 18 industries

Chat and voice plans for every team

Free

Try AI on WhatsApp and your website. No card required

$0.00

Web chat + WhatsApp AI
100 AI reply credits / month
200 WhatsApp broadcast messages / month
Unlimited contacts
1 team member · 1 project

Starter

WhatsApp, Instagram, and web customer chat

$29.00

per month

WhatsApp + Instagram + Web chat
30,000 WhatsApp broadcast messages / month
600 AI reply credits / month
Unlimited contacts · advanced analytics
2 team members · 1 project

Popular

Growth

All chat channels with priority support

$79.00

per month

All chat channels (Web, WhatsApp, Instagram, Telegram, Slack, Email)
100,000 WhatsApp broadcast messages / month
2,000 AI reply credits / month
Unlimited contacts · advanced analytics
5 team members · 2 projects
Priority support

Business

High volume with white-label and Voice Lab

$199.00

per month

All chat channels · advanced analytics
500,000 WhatsApp broadcast messages / month
6,000 AI reply credits / month
Unlimited contacts
15 team members · 5 projects
Remove Botcadence branding (white-label)
Voice Lab · priority support

Voice AI

Answer phone calls 24/7 with 1,500 minutes included

$249.00

per month

1,500 voice minutes / month
Includes Starter chat: Web, WhatsApp, Instagram · 600 AI reply credits + 40,000 WhatsApp broadcasts / month
Voice calling answer incoming calls and place business outreach calls
Unlimited contacts · advanced analytics · Voice Lab
5 team members · 3 projects · priority support
Need more minutes or all chat channels? Contact sales / upgrade Growth or Business

Need custom limits?

Enterprise

One custom plan for chat and voice. Contact sales

Chat and voice on one tailored plan
Custom AI reply credits, WhatsApp broadcasts, voice minutes, and team size
SSO, SLA, and dedicated support

Let's talk

Compare plans

Feature	Chat				Voice	Enterprise
	FreeFree	Starter$29.00/mo	PopularGrowth$79.00/mo	Business$199.00/mo	Voice AI$249.00/mo	EnterpriseCustom
Chat messaging
Channels						Custom
WhatsApp broadcasts / month	200	30,000	100,000	500,000	40,000	Custom
AI reply credits / month	100	600	2,000	6,000	600	Custom
Workspace
AI prompt generations / month	2	5	10	30	10	Custom
Contacts	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited	Custom
Team members	1	2	5	15	5	Custom
Projects	1	1	2	5	3	Custom
Knowledge base size	200K characters	1M characters	5M characters	20M characters	5M characters	Custom
Crawlable website pages	10	25	100	300	100	Custom
Voice
Voice minutes / month					1,500 min	Custom
Premium
Advanced analytics						Custom
Remove Botcadence branding						Custom
Priority support						Custom
Voice Lab						Custom

FAQ

Pick One Workflow. We'll Prove It in 14 Days.

Choose one workflow: lead qualification, outbound follow-ups, support automation, or appointment booking. We'll deploy it, run it live, and show you measurable results before you commit a rupee or a dollar.

Start 14-Day Pilot

Hear a Voice Agent

No credit card required. Enterprise SLAs available.