AI receptionist vs ISA vs virtual assistant: which pricing model fits?
An inside sales agent (ISA) is usually a salaried or commission-based hire, a virtual assistant is billed by the hour, and the AI receptionist is a flat $249 a month for 1,500 voice minutes. The AI covers every inbound call 24/7; the people cover nurturing and judgment.
Each model fits a different job. An ISA works your database and follows up over weeks. A virtual assistant handles admin like listing updates and paperwork. The AI receptionist answers the phone the moment a sign call or portal enquiry comes in, which neither person can do around the clock.
At an average three-minute call, 1,500 minutes is about 500 calls a month, roughly 50 cents per call, shared across five team seats.
| Option | Pricing model | Hours covered | Best at |
|---|---|---|---|
| Inside sales agent (ISA) | Salary, commission split, or both | Scheduled shifts | Database follow-up and appointment setting |
| Virtual assistant | Hourly or part-time retainer | Agreed hours | Admin, listing updates, inbox work |
| Botcadence AI receptionist | $249 a month for 1,500 voice minutes | 24/7, every inbound call | Answering sign calls and booking showings |