Botcadence is an AI voice and chat agent platform founded in 2025 by Jaffar Jawed and Atul Diwedi and based in Faridabad, India. Its agents answer phone calls, website chat, WhatsApp, Instagram, Telegram, Slack, SMS and email, qualify leads, book appointments and hand off to a person with the full transcript. Plans run from a free tier to $249 a month for Voice AI.
- Founded
- 2025 by Jaffar Jawed and Atul Diwedi
- Headquarters
- Faridabad, Haryana, India
- Markets
- United States and India (English-language global customers)
- Channels
- 11 channel pages: voice (inbound and outbound), website chat, WhatsApp, Instagram, Facebook Messenger, Telegram, Slack, SMS and email
- Chat languages
- 50+ with automatic detection; voice languages depend on the voice model selected
- Setup time
- Website chat in about 5 minutes; WhatsApp after Meta verification (usually 24 to 48 hours); managed voice in about 5 business days
- Pricing
- Free ($0, web chat and WhatsApp), Starter $29, Growth $79, Business $199, Voice AI $249 with 1,500 minutes, Enterprise custom; Restoration Answer Desk $399 managed
- Security
- Data is encrypted with AES-256 at rest and TLS 1.2+ in transit
- Partner status
- Meta Verified Tech Provider
- Programmes
- NVIDIA Inception, AWS Activate, Microsoft for Startups, MongoDB for Startups, DPIIT Startup India