Botcadence was founded in 2025 by Jaffar Jawed and Atul Diwedi. We believe a missed conversation is rarely just a missed message; it is often a missed customer. Our company exists to help businesses stay present, grounded in their own context, with humans close when judgment matters.
SOC2-ready · Backed by AWS, Microsoft, Google Cloud, and NVIDIA programs
Why we exist
Customer intent peaks in the moment someone asks a question, whether on a website, a phone line, or WhatsApp. Too often the reply comes later, or never, and the opportunity is gone.
Botcadence was built around one operating truth: speed matters, but context is what makes speed useful. We started the company to give teams an AI layer that answers with their own services, policies, and workflows, then brings people in with the full story when judgment matters.
We are not chasing demo-perfect prompts. We are building for the messy, real conversations that decide whether a business earns trust or loses it.
Founding Team
Botcadence is led by two co-founders: one shaping where the company should go, the other making sure the systems underneath are strong enough for real customer conversations.
Co-Founder
Jaffar sets company direction for Botcadence. He connects the problems customer-facing teams face when conversations go unanswered with a product vision for AI agents that feel fast, context-aware, useful, and accountable to the people using them.
Co-Founder
Atul leads technical execution at Botcadence. He turns ambitious AI ideas into reliable systems businesses can actually deploy, spanning platform architecture, implementation quality, and the engineering discipline needed for voice and chat agents at scale.
Company Values
These principles shape how Botcadence is built, sold, and improved, for customers and for our team.
A customer asking now is more valuable than a perfect reply sent tomorrow. We build for the live moment.
Every agent should handle real questions, messy context, handoffs, and follow-up, not just polished demo prompts.
Automation should protect human time, then bring people in with the full story when judgment matters.
Teams need to know what the agent knows, what it said, and what happened next. Visibility is product quality.
People responsible for making this workflow consistent across shifts, locations, or queues.
Teams that want to scale coverage for this workflow without losing visibility, guardrails, or a clear human owner.
What we build
Our product helps teams answer website visitors, phone callers, and messaging leads with business context and a clear next step. For capabilities and channels, see Products.
Trusted and supported by industry leaders who believe in our vision
Common Questions
Whether you want to build with Botcadence or explore open roles, we would like to hear from you.
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