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Botcadence
For small law firms

AI Receptionist for Law Firms, Priced for Solo and Small Practices

A potential client who reaches voicemail calls the next firm on the search results. AI receptionist for law firms pricing is flat: $249 a month instead of a per-minute legal answering bill. For $249 a month, an AI receptionist answers your line, screens new-matter calls by practice area, records the facts an intake coordinator needs, and books consultations on your calendar. Existing clients are routed to the attorney or paralegal they work with.

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  • Inbound calls first
  • Channel-specific routing
  • Human handoff when needed

Pricing and scope updated

2:14 AM5G

Law Firm enquiry line

Decline
Answer

Why this matters now

Legal intake is a speed race most small firms lose by voicemail.

People looking for a lawyer often call several firms in a row and hire the first one that gets back to them. Solo practitioners are in court or with clients when those calls land. A receptionist that answers every call and books a consultation keeps the first conversation with your firm.

The practical starting point

Start with calls you miss while in court, then extend to evenings and weekends.

Pricing

$249 a month instead of a per-minute legal answering service

Per-minute legal answering services charge more as intake calls run long. The Voice AI plan is a flat monthly price with 1,500 minutes included, plus chat for your website intake form. A firm can run the receptionist through one busy month and compare consultations booked against the month before.

  • 1,500 voice minutes a month, about 250 to 350 intake calls
  • Practice-area screening and conflict-check details captured
  • Consultations booked directly on the attorney's calendar
  • Extra 200-minute packs for firms with heavy intake volume

Where first response breaks

Which law firm calls are lost to voicemail?

Calls arrive while you are in court

New clients reach voicemail and call another firm.

Legal answering services bill per minute

Long intake calls make every lead expensive.

Intake details arrive incomplete

Missing opposing-party names delay the conflict check.

How does a firm set up the AI receptionist?

1

Define practice areas

List what you take, what you decline, and the intake questions for each.

2:14 AM5G

Law Firm enquiry line

Decline
Answer
2

Connect the calendar

Set consultation lengths and availability.

2:14 AM5G
Enquiry captured00:12

Caller

I need help and would like to know the next step.

Agent

I can help start your law firm request. What can I note for the team?

Caller

I need someone to follow up with me.

Agent

What is the best phone number and time to reach you?

3

Forward missed calls

Keep your number; unanswered calls go to the receptionist.

2:14 AM5G

Calendar

Tuesday, 18

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8:00 AM

Law Firm request

Customer follow-up

Team

10:00 AM

Which intake channels does the plan include?

New client line

Answers, screens by practice area, and captures intake.

Website intake chat

Turns site visitors into complete intake records.

Consultation booking

Books on the attorney's calendar and confirms by SMS.

High-intent workflows

What calls can a legal AI receptionist take?

New-matter screening

Ask practice-area questions and decline matters you do not take, politely and consistently.

Only relevant consults booked

Conflict-check details

Capture opposing parties and related names before a consultation is booked.

Faster conflict checks

Consultation booking

Offer times from the attorney's calendar and send a confirmation by SMS.

More consultations held

Existing client routing

Take a message for the assigned attorney or paralegal with the matter reference.

Fewer interruptions

Channel playbook

What does a new-matter intake call look like?

Inbound voice

Call during a hearing

Screen, capture intake, and book a consultation.

Website chat

After-hours enquiry

Collect the same intake from the website.

SMS

Consultation reminder

Confirm time and documents to bring.

Message

Existing client

Take a message for the assigned attorney.

Who this is built for

Who at the firm receives each call?

Solo practitioners

Attorneys who are in court or meetings when new clients call.

Small firms

Firms of two to ten attorneys without a full-time intake coordinator.

High-intake practices

Personal injury, family, and immigration firms with heavy inbound volume.

Not for legal advice, conflict decisions, fee agreements, deadlines, or case strategy.

Before you buy

What do attorneys ask before switching?

Is client information confidential?
Collect only what intake needs, and review data retention settings with your firm's policies before launch.
Will it sound robotic?
Callers hear a natural voice; test calls before launch let you judge it yourself.
Can we keep our number?
Yes. Forward only unanswered or after-hours calls.

How should a law firm roll it out

1

Write intake questions

One set per practice area.

2

Test five calls

Including a matter you decline.

3

Go live on missed calls

Extend to evenings once reviewed.

How does AI receptionist for law firms pricing compare with a legal answering service?

Botcadence costs a flat $249 a month for 1,500 voice minutes, while legal answering services commonly bill per minute or per call, so long intake calls raise the bill. At an average three-minute call, 1,500 minutes is about 500 calls a month, roughly 50 cents per call. A detailed intake call runs longer, around four to six minutes.

The way to compare is with your own invoices. Take your busiest intake month from your current service and set it against $249 plus any 200-minute packs that month would need.

Also count what the current service actually delivers: many take a message and leave intake for the next morning, while the AI receptionist runs your intake questions and books the consultation during the call.

Pricing modelHow cost movesAfter-hours intakeWhat raises the bill
Botcadence Voice AI planFlat $249 a month for 1,500 minutesIncluded200-minute packs past the allowance
Per-minute legal answering serviceEvery minute of talk timeUsually offeredLong intake calls
Per-call answering serviceEvery call answeredUsually offeredHigh call counts, including spam
In-house intake coordinatorSalary plus benefitsBusiness hours onlyOvertime and cover

What should a legal intake call not collect, for confidentiality?

Keep the first call to 5 kinds of facts: name, contact details, practice area, opposing parties for the conflict check, and key dates such as a deadline or court date. Detailed confidential facts belong in the consultation, after conflicts clear.

Write the intake script with your ethics rules in mind and review the first week of transcripts with the intake coordinator before widening coverage.

Instruct the receptionist not to ask for a full narrative, documents, or account numbers, and to tell callers the conversation does not create an attorney-client relationship. It never gives legal advice; it says only an attorney can do that.

What does complete new-matter intake capture?

A complete intake record has about 8 fields: caller name, phone, email, practice area, opposing party names, key dates, how they heard of the firm, and the consultation time booked. The receptionist books that time on Google Calendar.

The record then goes to the intake coordinator by email or into your case management system if it accepts webhooks or Zapier. Matters outside your practice areas get your approved decline wording and a referral line if you provide one.

Existing clients are recognised by what they say, such as the matter or attorney name, and routed to that attorney or paralegal with a message instead of running new-matter intake again.

In short

What does an AI receptionist cost a law firm?

Botcadence's Voice AI plan is $249 a month and includes 1,500 voice minutes, web chat, SMS, and five team seats. New-matter intake calls usually take four to six minutes, so the base plan covers roughly 250 to 350 intake calls a month. The receptionist gathers names, opposing parties for your conflict check, matter type, and urgency, then books a consultation. It never gives legal advice or decides conflicts.

Common questions

AI receptionist for law firms pricing FAQs

Stop losing new matters to voicemail

Tell us your practice areas and we will configure an intake call you can test today.

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Start with one channel and one high-intent workflow. Need a hand? Talk to our team.

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