Botcadence products are the software you deploy for phone, chat, and WhatsApp customer operations. Deploy Voice Agents, Chat Agents, or WhatsApp Business Suite to answer, qualify, book, and follow up seamlessly.
Botcadence products are what you buy and configure: Voice Agents, Chat Agents, and WhatsApp Business Suite. Channels are where those agents deploy, and use cases are the jobs they perform.
Botcadence has three products that share one knowledge base, one inbox and the same handoff rules. AI voice agents answer and place phone calls on your existing numbers. AI chat agents answer website, Instagram, Telegram, Slack, SMS and email conversations. The WhatsApp Business Suite adds approved templates, broadcasts, automation and AI replies on the official WhatsApp Business API.
Most teams start with the channel where they lose the most conversations today. If callers reach voicemail after hours, start with voice. If website visitors leave without asking, start with chat. If customers already message you on WhatsApp, start with the suite. You can add the other products later without retraining the agent.
Pricing is per plan, not per product: the Free plan covers website chat and WhatsApp with 100 AI replies a month, chat plans run from $39 to $199 a month, and the Voice AI plan is $299 a month with 1,500 minutes included.
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Book a short demo and we will map one phone, chat, or WhatsApp workflow to Botcadence with clear handoffs and success metrics.
Common Questions
Start from the conversation channel that already drives work: phone calls -> Voice Agents, website or messaging chat -> Chat Agents, WhatsApp operations -> WhatsApp Business Suite. Expand into other products once one workflow is measurable.
Products are what you buy and configure. Channels are where the agent deploys (voice, website, WhatsApp, and more). Use cases are the jobs those agents perform, such as qualification, support, or appointment booking.
Yes. Many teams launch one product first, then connect shared knowledge and handoff rules across channels so customers can continue without repeating themselves.
Book a free demo and our team will map one phone, chat, or WhatsApp workflow to Botcadence with clear handoffs and success metrics.
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