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AI Definition

Webhooks

"Automated messages sent from apps when something happens, used to connect AI agents to other software tools."

In short

What is Webhooks?

Automated messages sent from apps when something happens, used to connect AI agents to other software tools. Botcadence teams apply this in production with Chat Agents.

Deep Dive

Webhooks allow your AI agent to trigger actions in the real world. For example, when an AI qualifies a lead, it can use a webhook to instantly send that data to your CRM, alert a salesperson on Slack, or book an appointment in Calendly. Buyers should ask how Webhooks is monitored, latency, accuracy, escalation rate, before treating it as a solved capability. See Chat Agents.

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Common Questions

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