Author

Atul Diwedi

Co-Founder. Atul Diwedi co-founded Botcadence in 2025 and leads engineering. He writes about the implementation side of AI agents: messaging platform APIs (WhatsApp, Instagram, Telegram, email), integrations with CRMs and commerce systems, data handling and compliance, and the operational details that decide whether an automation holds up in production.

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Updated October 2026

In short

Who is Atul Diwedi?

Atul Diwedi is Co-Founder of Botcadence and writes about whatsapp business platform and cloud api, instagram and telegram messaging automation, crm, commerce and helpdesk integrations. Atul Diwedi co-founded Botcadence in 2025 and leads engineering. He writes about the implementation side of AI agents: messaging platform APIs (WhatsApp, Instagram, Telegram, email), integrations with CRMs and commerce systems, data handling and compliance, and the operational details that decide whether an automation holds up in production. Read the guides on the Botcadence blog or learn more about the company.

About Atul

Atul runs the platform that powers Botcadence agents: channel connectors, the knowledge and retrieval layer, workflow automation, and the integrations that write conversations into the systems a business already uses. His articles explain how those pieces work and where they break.

He covers WhatsApp Business Platform setup and template rules, Instagram and Telegram messaging APIs, email agents and helpdesk workflows, Shopify and logistics integrations, and privacy and compliance requirements such as HIPAA-aware deployments in healthcare.

Guides are written from the implementation the team ships and are updated when Meta, Google or a connected platform changes a rule or an API.

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