NLP (Natural Language Processing)
"A field of AI that gives computers the ability to understand text and spoken words in much the same way human beings can."
What is NLP (Natural Language Processing)?
A field of AI that gives computers the ability to understand text and spoken words in much the same way human beings can. Botcadence teams apply this in production with Chat Agents.
Deep Dive
NLP combines computational linguistics with statistical, machine learning, and deep learning models. These technologies enable computers to process human language in the form of text or voice data and to 'understand' its full meaning, complete with the speaker or writer’s intent and sentiment. Buyers should ask how NLP (Natural Language Processing) is monitored, latency, accuracy, escalation rate, before treating it as a solved capability. See Chat Agents.
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Common Questions