NLG (Natural Language Generation)
"The process of converting computer data into natural-sounding human language."
What is NLG (Natural Language Generation)?
The process of converting computer data into natural-sounding human language. Botcadence teams apply this in production with Chat Agents.
Deep Dive
NLG is the 'writing' phase of a chatbot. It takes the structured data from a database or an LLM's reasoning and formats it into a polite, helpful, and contextually appropriate sentence for the user. Compliance-minded operators record what NLG (Natural Language Generation) may say, which systems it may update, and when a person must take over. See Chat Agents. Spot-check generated replies for tone and factual grounding before widening reply templates.
Leverage NLG (Natural Language Generation)
Ready to integrate NLG (Natural Language Generation) technology into your business workflow? Our AI agents come pre-configured with industry-leading standards.
Get Started FreeSetup in 5 minutes
Common Questions