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AI Voice Agent Pricing (2026): Per-Minute, Plan and Per-Call Costs Compared

AI voice agent pricing explained: per-minute platforms, monthly plans with included minutes and per-call services, ten vendors priced on November 6, 2026, the bill at 500, 1,500 and 3,000 minutes, the add-ons to check and a calculator for your own volume.

Jaffar Jawed ยท Co-Founder
Published
9 min read
  • AI Voice Agent
  • Pricing
  • Voice AI
  • Comparison
In short

Quick answer

AI voice agent pricing comes in three models. Developer platforms charge per minute ($0.05 hosting on Vapi, $0.07 to $0.31 on Retell, $0.14 on Bland) before models and telephony. Managed plans charge monthly with included minutes ($29 to $449 to start; Botcadence's Voice AI plan is $299 for 1,500 minutes, then $35 per 200). Per-call services charge $1.67 to $3.00 a call. Prices checked November 6, 2026.

Prices at a glance

On November 6, 2026, published AI voice agent prices fell into three models. Developer platforms charge per minute, from $0.05 a minute for hosting on Vapi to $0.07 to $0.31 on Retell and $0.14 on Bland, usually before you add the language model and telephony. Managed answering services charge a monthly plan with included minutes: $29 to $449 to start, with Botcadence's Voice AI plan at $299 for 1,500 minutes and $35 per 200 more. Per-call services such as Smith.ai charge $1.67 to $3.00 a call. At 1,500 minutes a month, 500 three-minute calls, the spread runs from $75 for Vapi's hosting alone to $2,344 on a live receptionist plan. The calculator below prices your own volume.

We build Botcadence, so read our row the way you would read any vendor's. Every figure links to the page it came from.

The three pricing models

ModelHow you payWho uses itWhat raises the bill
Per-minute platformA rate per connected minute, plus the language model and telephony where they are not includedRetell, Vapi, Bland, ElevenLabsEvery minute, and the add-ons you switch on
Monthly plan with included minutesA flat fee for a block of minutes, then an overage rate or a bigger planBotcadence, Dialzara, My AI Front Desk, Rosie, SamedayPassing the included minutes
Per call or per callerA plan with included calls, then a rate per extra call or unique callerSmith.ai, GoodcallEvery extra call; spam rules decide what counts

Live receptionist services bill per minute of operator time, from $1.49 to $2.99, and are the baseline every AI vendor compares itself to.

Prices by vendor, checked November 6, 2026

VendorModelPriceIncludedExtraWhat is not included
VapiPlatform$0 to start; Core $29 a month; Pro from $999Nothing; $5 credits$0.05 a minute hostingModels at cost; Twilio $0.008 to $0.014 a minute; $10 per extra concurrent line
Retell AIPlatformPay as you goNothing; $10 credits$0.07 to $0.31 a minuteTelephony $0.015 a minute; knowledge base $0.005 a minute
Bland AIPlatform, models included$0 (Start) or $299 a month (Build)Nothing$0.14 a minute (Start), $0.12 (Build)Transfer time $0.04 to $0.05 a minute
ElevenLabs AgentsPlatformFree, then $6 to $990 a month across five plans15 to 12,375 minutes$0.08 a minuteThe language model, billed by usage
BotcadencePlan$299 a month1,500 minutes$35 per 200 minutesNothing for voice; Meta's WhatsApp fees if you use that channel
DialzaraPlan$29 to $349 a month60 to 1,000 minutes35 to 48 cents a minuteDone-for-you setup from $1,500 a month
My AI Front DeskPlan$99 a month ($79 yearly)200 minutes25 cents a minuteNothing stated
SamedayPlan$449 or $789 a month500 or 1,000 minutesNot publishedAPI on Enterprise only
Smith.ai AI receptionistPer callFree for 25 calls, then $150 or $500 a month25 to 300 calls$1.67 to $3.00 a callNothing stated
PATLive (live)Per minute$49 to $6,899 a month0 to 5,000 minutes$1.49 to $2.99 a minuteHuman-only; no AI

Synthflow publishes no prices; it sells annual enterprise agreements. Goodcall prices per unique caller ($79 for 100), which doesn't convert to minutes; see the best AI answering services list.

What 500, 1,500 and 3,000 minutes cost

Three-minute calls, so 167, 500 and 1,000 calls. Platforms are shown at their published rate without the language model or telephony unless the vendor includes them; add $0.02 to $0.10 a minute for those on Vapi and Retell.

Vendor500 minutes1,500 minutes3,000 minutes
Vapi (hosting only)$25$75$150
Bland Start$70$210$420
Retell (at $0.15 plus telephony)$83$248$495
ElevenLabs (at $0.08 a minute, plan fee and model excluded)$40$120$240
Botcadence Voice AI$299$299$579
My AI Front Desk$174$424$799
Dialzara$199$524$1,049
Sameday$449$789Not published
Smith.ai AI receptionist$334$835$1,670
PATLive (live)$946$2,344$4,879

Two things stand out. Platforms are cheapest on paper and most expensive in time: someone has to build and maintain the agent, the prompts, the calendar connection and the transfer logic, which is why small businesses usually buy them through an agency at $500 to $3,000 a month. Managed plans cross over at different volumes: Botcadence costs more than ElevenLabs at every row and less than Dialzara above about 700 minutes.

What else to price

  • Billing increments. Botcadence bills a 15-second first step, then 30-second steps. Live services and some AI plans round every call up to the minute, so a 10-second spam call costs a full minute.
  • Concurrency. Vapi charges $10 a month per extra simultaneous line; Bland gives 10 on Start. Every service has a limit; ask for it in writing.
  • Transfers. Bland bills transfer time at $0.04 to $0.05 a minute. On Botcadence the escalation calls that wake your on-call tech use minutes.
  • Numbers and telephony. Retell and Vapi charge for carrier minutes on top; ElevenLabs and Botcadence do not.
  • Compliance add-ons. Vapi's HIPAA add-on is $2,000 a month. Botcadence is not HIPAA compliant and does not sell to practices that need a BAA.
  • Setup. Self-serve plans carry no setup fee on Botcadence; Dialzara's done-for-you tier starts at $1,500 a month.

Is it worth it against a person?

A 1,000-minute month costs $1,499 on PATLive and $299 on Botcadence; the $1,200 difference pays for the escalation and chat channels many times over. But the comparison that matters is cost per booked job, not cost per minute. Track answer rate and booking rate before and after; the HVAC booking rate guide shows the formulas and the AI answering service cost guide covers the hidden fees. To hear what the minutes buy, call the AI voice agent demo line, or read the AI receptionist and inbound voice pages for what a managed plan includes.

Calculator

What an AI voice agent costs at your volume

Enter your calls and average call length. The Botcadence figure uses the published Voice AI plan ($299 a month, 1,500 minutes included, $35 per 200 extra). The other rows multiply your volume by each vendor's published pay-as-you-go rate, with no plan allowance; platforms exclude the language model where the vendor bills it separately. Plans with included minutes are compared in the table above.

ServiceRateMonthly cost for 1,500 minutes
Botcadence Voice AI$299 plan$299
Bland AI Start (models included)$0.14 a minute$210
Retell AI at $0.15 plus $0.015 telephony, before the model$0.165 a minute$248
Smith.ai AI receptionist Pro$2.00 a call$1,000
PATLive live receptionists, at its $1.99 extra-minute rate$1.99 a minute$2,985

Rates read on each vendor's pricing page: Bland AI pricing (November 6, 2026), Retell AI pricing (November 6, 2026), Smith.ai AI receptionist pricing (November 6, 2026), PATLive pricing (November 6, 2026). Estimates only; included minutes, rounding rules and add-ons change the real bill.

Questions readers ask

AI Voice Agent Pricing 2026 FAQ

On November 6, 2026: Vapi $0.05 a minute hosting plus models and telephony, Retell $0.07 to $0.31 plus $0.015 telephony, Bland $0.14 with models included, ElevenLabs $0.08 for extra minutes plus the language model. Managed plans work out to 15 to 90 cents a minute inside their included minutes, from Rosie's $149 for 1,000 minutes to Sameday's $449 for 500.

In our model at three-minute calls: Vapi hosting $75, Bland $210, Retell about $248, ElevenLabs $120, Botcadence $299, My AI Front Desk $424, Dialzara $524, Sameday $789, Smith.ai $835 and a live PATLive plan $2,344. Platforms exclude the model and telephony.

You pay for the minutes and do the building: prompts, calendar connection, transfers, testing and monitoring. Small businesses usually buy platforms through an agency at $500 to $3,000 a month, which closes the gap.

Billing increments (rounding to the minute), concurrency charges ($10 a line on Vapi), transfer time (4 to 5 cents a minute on Bland), carrier minutes on Retell and Vapi, compliance add-ons (Vapi HIPAA $2,000 a month) and setup fees.

The Voice AI plan is $299 a month with 1,500 minutes, then $35 per 200 extra minutes, billed in a 15-second first step and 30-second steps. Inbound and outbound calls both use minutes; there is no telephony or model charge on top.

At every volume we priced. 1,000 minutes is $1,499 on PATLive's live plan and $299 on Botcadence; live services bill $1.49 to $2.99 a minute of operator time.

Sources

  1. Vapi pricing (checked November 6, 2026)
  2. Retell AI pricing (checked November 6, 2026)
  3. Bland AI pricing (checked November 6, 2026)
  4. ElevenLabs Agents pricing (checked November 6, 2026)
  5. Dialzara pricing (checked November 6, 2026)
  6. My AI Front Desk pricing (checked November 6, 2026)
  7. Sameday pricing (checked November 6, 2026)
  8. Smith.ai AI receptionist pricing (checked November 6, 2026)
  9. Synthflow pricing (checked November 6, 2026)
  10. PATLive pricing (checked November 6, 2026)

Written by

ยท Co-Founder, Botcadence

Jaffar Jawed co-founded Botcadence in 2025 and leads product and go-to-market. He writes about AI voice agents, inbound answering workflows, lead qualification and the telephony stack behind real-time voice, including the company's open-source work on LiveKit noise and echo cancellation.

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