Agentic Workflow
"A system where AI models perform a sequence of tasks autonomously by planning and using external tools."
What is Agentic Workflow?
A system where AI models perform a sequence of tasks autonomously by planning and using external tools. Botcadence teams apply this in production with Chat Agents.
Deep Dive
An Agentic Workflow allows an AI to do more than just talk. It can 'think' through a process, like checking a Knowledge Base, updating a CRM, and then sending an SMS to a technician, all in one fluid motion. Compliance-minded operators record what Agentic Workflow may say, which systems it may update, and when a person must take over. See Chat Agents.
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Common Questions