Google Calendar Integration: bookings made during the conversation
Let the AI agent check availability and create, update or cancel bookings in Google Calendar during a call or chat. Connect with OAuth sign-in in the Botcadence dashboard, map the fields you care about, and every qualifying conversation on web chat, WhatsApp, Instagram or the phone lands in Google Calendar with the transcript.
What is the Google Calendar Integration integration?
The Botcadence Google Calendar integration signs in with Google and lets the AI agent check availability and create, update or cancel events on the calendar you choose while the caller is still on the line, or inside a chat. It is the default booking path for the AI receptionist and the appointment scheduling chatbot.
Key Benefits
What the Google Calendar connector does
Real availability
The agent offers slots that are actually free on the chosen calendar, respecting your booking windows.
Create, update, cancel
Bookings, reschedules and cancellations happen in the conversation, with the event written to the calendar.
Confirmations
The customer gets a confirmation by SMS or WhatsApp with the event details.
Phone-first
Works on inbound and outbound calls as well as chat, so the same calendar serves every channel.
How It Connects
How the Google Calendar integration connects
Connect Google Calendar
Sign in with Google and authorise calendar access; choose the calendar the agent should book into.
Choose the calendar and windows
Pick the calendar, working hours, slot length and buffer the agent should respect.
Define appointment types
Set the questions to ask and the event title and description template for each type.
Test a booking
Book, reschedule and cancel a test appointment from a call, then go live.
See a conversation land in Google Calendar
Book a demo and we will connect a test Google Calendar account, run one chat or call, and show the calendar event it creates.
Use Cases
Workflows teams run with Google Calendar
After-hours appointment booking
Callers book into tomorrow's free slots instead of leaving a voicemail.
Reschedules and cancellations
Customers move or cancel appointments by chat; the calendar updates immediately.
Demo booking from lead qualification
Qualified leads get a slot on the owner's calendar at the end of the chat.
Data flow
What Botcadence writes to Google Calendar
| Botcadence | Google Calendar | When |
|---|---|---|
| Requested time and type | Availability check | During the conversation |
| Customer name, phone, notes | Event title and description | On booking |
| Change request | Event updated or deleted | On reschedule or cancellation |
Plans
Plan availability
Calendar connectors are available on every paid plan (Starter $29, Growth $79, Business $199 and Voice AI $249) and on Enterprise. The Free plan can connect Zapier and webhooks. See pricing.
Common Questions
Google Calendar integration FAQ
Connect each calendar and set rules for which appointment type goes where; round-robin assignment is configured in the workflow.
Yes. Availability is read live from Google Calendar, including events created elsewhere.
Google Calendar books directly on a calendar; Calendly books through your Calendly event types and their rules. Use whichever your team already runs.
Google Calendar booking is included on all paid plans and on Enterprise, for voice and chat agents alike. See pricing.
Connect Botcadence to Google Calendar
Start on the Free plan, connect Google Calendar with OAuth sign-in, and run one workflow before you expand.