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AI Definition

SMS Automation

"Automated text messaging used for reminders, follow-ups, and lead engagement."

In short

What is SMS Automation?

Automated text messaging used for reminders, follow-ups, and lead engagement. Botcadence teams apply this in production with Chat Agents.

Deep Dive

SMS is one of the most effective communication channels with a 98% open rate. Botcadence uses SMS to send appointment reminders, confirm lead data, and re-engage dormant prospects automatically. Messaging teams apply SMS Automation inside opted-in threads so broadcasts, replies, and handoffs stay policy-compliant and measurable. See WhatsApp Business Suite. Limit SMS nudges to consented use cases and quiet hours so re-engagement stays welcome.

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Common Questions

SMS Automation FAQs

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